Frequently Asked Questions

Can't find the answer to your question? Start a conversation.

Most Popular

  1. How much is shipping?

    Shipping rates for items from the shop will vary by service type and weight/size of order. Refer to the checkout page for accurate shipping and handling amounts. More shipping information can be found here.

    Free shipping for all domestic orders of $79 and Canadian orders of $99. Free shipping applies to Economy shipping only. This excludes digital items, classes, and items with fixed shipping.

  2. What is the return policy?

    Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under My Orders. Please review those items, as these terms apply to duplicate items as well.

  3. How do I log in?

    You will enter your email address and password by clicking on the "sign in" button in the top-right corner of the home page. "My account" will appear once you are logged in.

  4. How do I access my classes?

    To access your classes, just visit your “My Classes” page under "My Account".

  5. What will I receive when I enroll?

    You'll gain access to a classroom with instructional videos.

  6. Can I take a lesson more than once?

    Classes are self-paced. You can return to the classroom and watch the videos as many times as you want, on any device!