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How do I update my credit card?

You can update your information through your account here. Just click on “update” under your payment method.

How do I make changes in my shipping or billing information?

If you need to update your information on your account, please do so here. Please know order information cannot be edited once orders have been placed – this  includes email, shipping address, shipping service, and order contents.

Will I be charged sales tax?

Customers who live in the following states will have sales tax listed at checkout as a separate line item: AR, AZ, CA, CO, CT, FL, GA, HI, IL, IN, IA, KS, KY, LA, MD, ME, MI, MN, MO, NC, ND, NE, NJ, NV, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, WA, WI, WV, and WY. These taxes are imposed by the state on the purchase of goods and services and are not limited to FYT. The applicable rate is set by each state respectively.

What are the terms for Preordering?

Please read all terms thoroughly before agreeing to purchase via the Preorder system. Once added to the Preorder list for a membership (waitlist), you have agreed to purchase that particular item. Any cancellation of a Preordered item will be subject to a $15 cancellation fee, unless a different amount is stipulated in the terms of the agreement. All preorders are non-refundable. Discounts may not be applied to preorder items.

How much is shipping?

Shipping rates for items from the shop will vary by service type and weight/size of order. Refer to the checkout page for accurate shipping and handling amounts. More shipping information can be found here.

Free shipping for all domestic orders of $79 and Canadian orders of $99. Free shipping applies to Economy shipping only. This excludes digital items, classes, and items with fixed shipping.

How will my order be shipped?

Though we use a variety of shipping methods, our two primary methods of shipping are United States Postal Service and UPS. The shipping method used for each order will be determined by several factors including the weight/size of your package, the type of package, and the shipping destination. Please see our shipping page for further clarification.

What is the return policy?

Please review all items carefully before a purchase is made as all sales are final, including orders not yet shipped. All items in your cart are listed for review before purchase. In addition, completed orders are listed on your account under My Orders. Please review those items, as these terms apply to duplicate items as well.

What will I receive when I enroll?

You'll gain access to a classroom with instructional videos.